The Italian data protection authority restored ChatGPT chatbot access, which was restricted at the start of April due to “privacy concerns.”
OpenAI, the makers of ChatGPT, assured the authority and successfully clarified the issues raised.
It said there was a new mechanism to check users’ ages and that its privacy policy was now available to customers before they signed up for ChatGPT.
Garante, the “Italian data protection authority,” also known as Garante, restricted the use of chatbots for the public and started an investigation into the AI technology.
Garante had accused OpenAI of failing to verify the age of ChatGPT clients, who are required to be at least 13 years old. In response, OpenAI promised to provide an age verification tool in Italy during registration.
In addition, OpenAI stated that it would offer a new form for users in the “European Union” to express their right to object to the company’s use of their personal information to train its models.
Garante stated that it would continue its “fact-finding activities concerning OpenAI also under the umbrella of the ad-hoc task force that was established by the European Data Protection Board.”
A representative for OpenAI said the company valued the Garante’s cooperation and that it would keep up the positive dialogue already going on.
Since it was launched in November 2022, ChatGPT has been used by millions of users. It may imitate various writing styles and respond to queries in language that seems natural and human.
Microsoft invested millions of dollars in it and also added Bing last month.
Additionally, it has been stated that Word, Excel, PowerPoint, and Outlook will all have a version of the technology integrated into them.
Bard, an AI chatbot from Google, has also entered the market, but it is now only accessible for people aged above 18.
